Four Points By Sheraton Cuenca | Hotel in Cuenca

| 9.0 (430 Reviews) |  1 Bathroom
Cuenca Hotel | Four Points By Sheraton Cuenca

Hotel in Cuenca

Hotel connected to the convention center in Cuenca with free parking
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a sauna, a 24-hour business center, and a hot tub are onsite.
Housekeeping is available on request.
Four Points By Sheraton Cuenca offers 120 accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: midnight express check-in available
Check-out Check-out before noon
Payment Policy Pet fee: usd 30 per pet, per stay service animals are exempt from fees rollaway bed fee: usd 30.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for usd 30.0 per day. free cribs (infant beds)!
Pet Policy 1 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 30 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)
 
Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 010169, Ecuador

What Our Guests say 500 + Reviews

Jan 7, 2026 12:37:33 AM
Summary: great housekeeping food
cesar cesar
Nov 27, 2025 06:36:46 AM
Summary: .
Alvaro Alvaro
Nov 4, 2025 01:48:05 AM
Summary: Super!
MOISES MOISES
Oct 17, 2025 07:30:26 AM
Summary: I have stayed in many hotels and yours is one of the best ones. The room is big. It was clean very comfortable bed. Room service was excellent. Your staff was very friendly and had an answer for all my questions with the more behind the hotel. Excellent location we did not use the pool Cause we were limited in time but overall I hope to be back very soon. Thank you very much for a good time.
Raul Raul
Oct 13, 2025 09:44:04 PM
Summary: Hotel is nice, clean and confortable. The rooms are nice. Bathrooms a bit old, but clean. Swimming pool is great for kids and has an amazing view. The main problem is that the hotel hosts parties and corporate events in the top floor and also has a event venue in front. So if you are e"lucky" (like we have already been for two stays) you will have a very noisy night and you won't be able to sleep until late at night.
Juan Juan
Oct 12, 2025 07:49:59 AM
Summary: Great hotel and staff
Daniela Daniela
Sep 29, 2025 08:25:49 PM
Summary: People at front desk charge you a double tax. If you question it they say is a government thing.... When is clearly stated eveywere passport with a tourist visa is exempt from this tax.. Hotel dont care they charge you anyway....
mario mario
Sep 20, 2025 12:31:10 AM
Summary: Classy!
Christine Louise Christine Louise
Sep 8, 2025 06:55:56 AM
Summary: Personal
Alvaro Alvaro
Aug 22, 2025 08:25:47 AM
Summary: A really nice hotel with a fantastic view of the city! The personal was very nice and helpful!
Jose Jose

FAQ's

Is this Cuenca hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cuenca hotel?

Check-in time for Cuenca hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cuenca hotel have a swimming pool?

Yes, this Cuenca hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cuenca hotel?

Best-rates for the Cuenca hotel starts from $106 per night with includes Internet, Bar, Toiletries, Child Friendly, Hot Tub, Laundry, Air Conditioner, Parking, Pool, TV, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Bedding/Linens, Restaurant, Guest Services, Kitchen, Wheelchair Accessible, Business Services, Wellness Facilities, Spa, Breakfast StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Cuenca hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cuenca hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cuenca hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cuenca hotel?

Based on the information reported by the owner or manager, the Cuenca hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cuenca hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cuenca hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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